Privacy Policy

At DOOR HARBOR, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

Title

Last updated: August 2025

1. Contact

2. Information We Collect

3. Consent

4. Disclosure

5. Shopify Platform

6. Third-Party Services

7. Security

8. Cookies

9. Age of Consent

10. Changes To This Policy

1. contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@doorharbor.com.

2. information we collect

You may browse our website without providing personal details. However, when you engage in certain activities, we may collect personal information, including but not limited to:

  • Name, email address, billing and shipping address, and phone number
  • Payment information (processed securely via our payment providers)
  • Order details and purchase history
  • IP address, browser type, and operating system
  • Information you provide voluntarily, such as feedback, survey responses, or support inquiries

We use this information to:

  • Process and fulfill your orders
  • Communicate order updates and promotions (if you opt-in)
  • Improve website functionality and customer experience
  • Comply with legal and regulatory requirements

3. consent

By providing personal information to complete a transaction, verify your payment, arrange delivery, or return a purchase, you consent to our collecting and using that information for the stated purpose only.

 

For secondary purposes, such as marketing, we will request your explicit consent or provide you with the option to decline.

 

You may withdraw your consent at any time by contacting us at info@doorharbor.com.

4. disclosure

We may disclose your personal information if:

  • Required by law, regulation, or legal process
  • Necessary to enforce our Terms of Service
  • Reasonably required to protect the rights, property, or safety of DOOR HARBOR, our customers, or others

5. shopify platform

Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products to you.

 

Your data is stored through Shopify's data storage, databases, and application systems, all protected by firewalls and industry security standards.

 

Payment:

 

If you choose a direct payment method, Shopify securely stores your credit card data in compliance with PCI-DSS (Payment Card Industry Data Security Standard). Transaction information is retained only as long as necessary to complete your purchase.

 

For details, you may review Shopify's Terms of Service and Shopify's Privacy Policy.

6. third-party services

We share information only as necessary for third-party providers to perform services such as payment processing, shipping, or analytics.

 

Please note:

  • Third-party service providers have their own privacy policies regarding the information we provide.
  • Providers may operate in different jurisdictions; your information may be subject to those jurisdictions’ laws (e.g., U.S. Patriot Act if processed in the U.S.).

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

7. security

We take reasonable precautions to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

  • Credit card details are encrypted with SSL (Secure Socket Layer) and stored with AES-256 encryption.
  • While no method of transmission over the internet is 100% secure, we comply with PCI-DSS and industry best practices.

8. cookies

We use cookies to improve your browsing experience. Examples include:

  • _session_id: Tracks session information
  • _shopify_visit: Records site visits
  • _shopify_uniq: Counts visits by individual customers
  • cart: Stores cart contents
  • storefront_digest: Identifies password-protected access

You can disable cookies in your browser settings, but this may affect website functionality.

9. age of consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are of majority age and have given consent for your minor dependents to use this site.

10. changes to this policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting on this page. If material updates are made, we will notify you by email or website notice.

 

In the event of a merger or acquisition, your information may be transferred to new owners so we can continue providing services.